Shipping policy – My Kozy Korner
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Free shipping on orders over 19.99 € | 30-Day returns

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Shipping policy

Yes, we offer FREE shipping on My Kozy Korner!

You can track your order on our "Track Order" page. All orders are tracked, and the tracking number can be found in the shipping notification in your email inbox. You can track your order by entering the tracking number on the shipping service provider's website to receive real-time updates. The tracking information will be provided to you as soon as it is available. If you can't find the tracking number, please contact us.


Packages are shipped within 7-15 business days. Some orders may take longer, up to 10-20 business days.

Delayed Delivery - In very rare cases, packages may take longer than the estimated delivery time. Unfortunately, we have no control over shipping times and unexpected delays in transit, and we ask for your understanding and patience if this occurs. In such cases, we will reship a new package if there are no tracking updates for more than 30-60 business days.


Please note that processing time (4-11 business days) is different from shipping time and should be added to the total delivery time. Orders typically take 4-7 business days to be fully processed (checked, packaged, forwarded to logistics, and taken to the post office).

Due to a high order volume, there may be delays in shipping and delivery.

Once your order has been processed, our shipping company will pick up the package. An email with your online tracking information will be available on our website.

Processing Time - In very rare cases, processing time may take longer than the estimated period. During busy times like holidays, promotions, or other events, processing time may be extended. We do our best to deliver as quickly as possible and ask for your understanding and patience during such events. We have no control over customs and cannot be held responsible for any delays that may occur.



Satisfaction Guarantee

We stand behind every product we sell with a 100% satisfaction guarantee. If you're not completely satisfied, we'll make it right.

Easy Returns

Not happy with your purchase? No problem. We offer hassle-free returns, so you can shop risk-free.

24/7 Customer Support

We're here for you around the clock. Our dedicated customer support team is ready to assist you at any time.

Seamless Delivery

Your order will be swiftly and securely delivered to your doorstep. With our delivery guarantee, you can shop confidently, knowing your items will arrive safely.